Privacy Policy

SILVERMOUNT STUDIOS PRIVACY POLICY

READ THIS POLICY CAREFULLY BEFORE BROWSING THIS WEBSITE OR USING ANY

OF OUR SERVICES. YOUR CONTINUED USE OF THIS WEBSITE AND OUR

SERVICES INDICATES THAT YOU HAVE BOTH READ AND AGREE TO THE TERMS OF THIS

PRIVACY POLICY. YOU CANNOT USE THIS WEBSITE OR OUR SERVICES IF YOU DO NOT

ACCEPT THIS POLICY. ALL SECTIONS OF THIS POLICY ARE APPLICABLE TO USERS UNLESS

THE SECTION EXPRESSLY STATES OTHERWISE.

Clause 1 Privacy Policy

1.1 For the purposes of this section, Personal Information will be understood in

accordance with the definition provided in the Protection of Personal

Information Act 4 of 2013 ("the Act"). We also subscribe to the principles for

electronically collecting personal information outlined in the Act, and the

further legislation referred to therein. We endeavour to ensure the quality,

accuracy and confidentiality of Personal Information in our possession.

1.2 In adopting this Privacy Policy, we wish to balance our legitimate business

interests and your reasonable expectation of privacy. Accordingly, we will

take all reasonable steps to prevent unauthorised access to, or disclosure of

your Personal Information. However, it is impossible to guarantee that your

Personal Information shall be 100% secure.

1.3 In utilising our website, using our services or otherwise if your information is

submitted to us through a lead generation services, users may be asked to

provide the following information (Personal Information):

1.3.1 Email

1.3.2 emails are collected only if the user subscribes to the newsletter

1.4 We will attempt to limit the types of Personal Information we process to only

that to which you consent to (for example, in the context of online

registration, newsletters, message boards, surveys, polls, professional

announcements, SMS, lead generation, MMS and other mobile services), but,

to the extent necessary, your agreement to these this Privacy Policy

constitutes your consent as contemplated in section 69 of the Act. Where

necessary, we will seek to obtain your specific consent in future instances

should we deem same required by law and where your consent herein might

not be lawfully sufficient.

1.5 We will not collect, use or disclose sensitive information (such as information

about racial or ethnic origins or political or religious beliefs, where relevant)

except with your specific consent or in the circumstances permitted by law.

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1.6 By agreeing to the terms contained in this Privacy Policy, you consent to the

use of your Personal Information in relation to:

1.6.1 The provision of marketing related services to you by us

1.7 Although absolute security cannot be guaranteed on the internet, we have in

place up-to-date, reasonable technical and organisational security measures

to protect your Personal Information against accidental or intentional

manipulation, loss, misuse, destruction or against unauthorised disclosure or

access to the information we process online.

1.8 While we cannot ensure or warrant the security of any Personal Information

you provide us, we will continue to maintain and improve these security

measures over time in line with legal and technological developments.

1.9 We store your Personal Information directly, or alternatively, store your

Personal Information on, and transfer your Personal Information to, a central

database.

1.10 Your information will not be stored for longer than is necessary for the

purposes described in this Privacy Policy or as required by applicable

legislation.

1.11 The Personal Information we collect from users shall only be accessed by our

employees, representatives and consultants on a need-to-know basis, and

subject to reasonable confidentiality obligations binding such persons.

1.12 We shall have the right, but shall not be obliged, to monitor or examine any

information and materials including any website link that you publish or

submit to us for publishing on the Site. You shall be solely responsible for the

contents of all material published by yourself.

1.13 We constantly review our systems and data to ensure the best possible

service to our users. We do not accept any users, or representatives of users,

under 18 years of age or who otherwise does not have the relevant capacity

to be bound by this Privacy Policy.

1.14 We will not sell, share, or rent your Personal Information to any third party or

use your e-mail address for unsolicited mail. Any emails sent by us will only

be in connection with the provision of our services and/or the marketing

thereof.

Clause 2 Log Files

2.1 When you visit the website, even if you do not create an account, we may

collect information, such as your IP address, the name of your ISP (Internet

Service Provider), your browser, the website from which you visit us, the

pages on our website that you visit and in what sequence, the date and

length of your visit, and other information concerning your computer's

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operating system, language settings, and broad demographic information.

This information is aggregated and anonymous data and does not identify you

specifically. However, you acknowledge that this data may be able to be used

to identify you if it is aggregated with other Personal Information that you

supply to us. This information is not shared with third parties and is used only

within the company on a need-to-know basis. Any individually identifiable

information related to this data will never be used in any way different to that

stated above, without your explicit permission.

Clause 3 Disclosure of Personal Information

3.1 We do not disclose your Personal Information to anyone outside Party.

Clause 4 Cookies

4.1 We use cookies. A cookie is a small piece of information stored on your

computer or smart phone by the web browser. The two types of cookies used

on the Website are described below:

4.1.1 "Session cookies": These are used to maintain a so-called 'session state' and

only lasts for the duration of your use of the Website. A session cookie

expires when you close your browser, or if you have not visited the server for

a certain period of time. Session cookies are required for the Platform to

function optimally, but are not used in any way to identify you personally.

4.1.2 "Permanent cookies": These cookies permanently store a unique code on

your computer or smart device hard drive in order to identify you as an

individual user. No Personal Information is stored in permanent cookies. You

can view permanent cookies by looking in the cookies directory of your

browser installation. These permanent cookies are not required for the

website to work, but may enhance your browsing experience.

Clause 5 Links from the website

5.1 The services available through the Website, may contain links to other third

party websites, including (without limitation) social media platforms,

payment gateways, appointment scheduling and/or live chat platforms

("Third Party Websites"). If you select a link to any Third Party Website, you

may be subject to such Third Party Website's terms and conditions and/or

other policies, which are not under our control, nor are we responsible

therefore.

5.2 Hyperlinks to Third Party Websites are provided "as is", and we do not

necessarily agree with, edit or sponsor the content on Third Party Websites.

5.3 We do not monitor or review the content of any Third Party Website.

Opinions expressed or material appearing on such websites are not

necessarily shared or endorsed by us and we should not be regarded as the

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publisher of such opinions or material. Please be aware that we are not

responsible for the privacy practices, or content, of other websites, either.

5.4 Users should evaluate the security and trustworthiness of any Third Party

Website before disclosing any personal information to them. We do not

accept any responsibility for any loss or damage in whatever manner,

howsoever caused, resulting from your disclosure to third parties of personal

information.

Clause 6 Application Of The Electronic Communications And Transactions Act 25 Of

2002 ("Ect Act")

6.1 Data Messages (as defined in the ECT Act) will be deemed to have been

received by us if and when we respond to the Data Messages.

6.2 Data Messages sent by us to a user will be deemed to have been received by

such user in terms of the provisions specified in section 23(b) of the ECT Act.

6.3 Users acknowledge that electronic signatures, encryption and/or

authentication are not required for valid electronic communications between

us and users.

6.4 Information to be provided in terms of section 43(1) of the ECT Act:

6.4.1 Users warrant that Data Messages sent to us from any electronic device, used

by such user, from time to time or owned by such user, were sent and or

authorised by such user, personally.

6.4.2 This Website is owned and operated by Silvermount Studios

6.5 Address for service of legal documents: 157 Viljoen Street. Krugersdorp North

6.5.1 Contact Number: 069 229 0047

6.5.2 Website - located at www.silvermountstudios.co.za

6.5.3 Email address: info@silvermountstudios.co.za

Clause 7 Lodging of Complaints

7.1 We only process your Personal Information in compliance with this Privacy

Policy and in accordance with the relevant data protection laws. If, however

you wish to raise a complaint regarding the processing of your Personal

Information or are unsatisfied with how we have handled your Personal

Information, you have the right to lodge a complaint with the Information

Regulator:

7.1.1 Telephone: +27 (0) 10 023 5207; or

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7.1.2 Email: inforeg@justice.gov.za.